Volvo knows that the smallest of changes in design can make a huge difference in machine durability, and they are so confident in the design of their excavators that they are now extending their Lifetime Frame and Structure Warranty to all of their wheeled and high-reach demolition excavators. New models that will be covered by the warranty include the EC380EHR and EC480EHR high-reach demolition excavators, and the EW180E, EW160E and EW60E wheeled models. Additionally, four new wheeled excavators that are being unveiled in Spring of 2018 will also be covered.
The warranty covers the frame, boom and arm of excavators for the entirety of the initial ownership period. With the extension of coverage, the warranty now covers all Volvo excavators, as well as articulated haulers, asphalt and soil compactors, wheel loaders, skid steer loaders and compact track loaders.
“Thanks to our high standards, Volvo equipment is designed for unsurpassed longevity and durability. We’re confident in the quality of our machines and want to pass along that assurance to our customers. That’s why we offer the industry’s most extensive coverage as standard.”
- Ray Gallant, vice president, sales support at Volvo Construction Equipment
Industry-leading coverage for first-class machines
There are many factors that contribute to the longevity of Volvo excavators. The integrity of the equipment’s frame and structures is a result of bench durability and ultrasonic testing, booms with large cross sections, strength- and weight-optimized frames, and high-quality swing bearings, which are sealed to prevent contamination and early bearing failure. Furthermore, the frames are made with high tensile steel for long service life and low risk of fatigue.
Dedicated to serving its customers
Extending the coverage of the Lifetime Frame and Structure Warranty is one of many ways Volvo works with its customers to maintain high uptime. The recently launched ActiveCare Direct, for example, offers customers 24/7/365 active machine monitoring and monthly fleet utilization reporting. The service is available free for a year on select new machine purchases, including high-reach demolition and wheeled excavators.