Hiab Prepares for the Future of Connected Machinery

Hiab, part of Cargotec, is making exciting updates and changes to the interconnectedness of their equipment. Starting the second half of 2019, they will be connecting a majority of their equipment as a standard factory feature. This means customers buying equipment can rest assured that their products are enabled for any future connected services, such as Hiab’s HiConnect. 

HiConnect lets Hiab customers receive insights to improve safety and utilization, as well as keeping track of service needs based on actual usage. Connectivity also enables a new level of service support, such as remote diagnostics and troubleshooting.

Advanced Hiab equipment has for several years had the ability to record usage and equipment status. This data has been captured in the equipment and only used in service instances by Hiab. With connectivity, all data can be accessed anytime, anywhere - enabling business-critical insights for Hiab customers.

"This is our most important cross-equipment investment ever. It will accelerate our ongoing work of innovating our equipment offering, connected services and new solutions to improve our customers' business. For Hiab it's a big step towards becoming the load handling service and solution provider we want to be."
- Jan-Erik Lindfors, Hiab's Vice President for New Business Solutions.

As of the second half of 2019, connectivity will be standard on the majority of new Hiab equipment starting with HIAB loader cranes and closely followed by MULTILIFT hooklifts.

"Value chains are getting more and more integrated and data is now an important business enabler. We are therefore pleased to announce that all our HIAB Duo, HiDuo and HiPro cranes will be connected on orders from June 2019 as a standard feature. With connectivity our customers will get a future proof equipment. It will also allow us to develop new data driven offerings and better cranes in the future to enhance customer value and benefits."
- Joakim Andersson, Senior Vice President, HIAB Cranes. 

The aim is to connect all of Hiab load handling equipment, which has the technical capability, over the next few years from factory. Furthermore, present customers will get the option to retrofit connectivity for used equipment. The retrofit option is available to order now for a broad selection of Hiab products.