14/17 MX13 EPA13 12.9L EGR Cooler remanufactured by Paccar. Twelve (12) months warranty. There will be a $400 core charge for each turbocharger purchased. Once the core is received and it is acceptable, the core charge will be refunded
Years: 2014-2017
Cross-references: 1922163PE, 1922163, EGR163RM, 2256369PE, 2256369
Condition: Remanufactured
Policies:
Core Return Process:
– Cores must be returned in 30 days in order to collect full core credit.
– Cores must be returned in undamaged conditions, if damage occurs during shipping, due to poor packaging or other reasons we reserve the right to prorate or forfeit core refund at our discretion.
– If cores are returned on time and undamaged, you will receive your core refund within 1 week via the method of your original purchase.
– All core returns for core credit should be shipped to the address below. Buyer is responsible for all core shipping charges.
Return & Restocking Fee Policy
All returns are at the discretion of DTIS DIESEL LLC. No returns are accepted without the prior approval of DTIS DIESEL LLC.
Any item may be returned within 14 days as long as it is in new condition and in the original packaging. A restocking fee equal to 10% – 30% of the purchase price will be applied, and any shipping costs may be deducted from the refund.
Shipping:
All orders are shipped FREE Via UPS Ground ( 1-5 business days within the contiguous U.S.) All orders placed before 4:00 pm PST Monday – Friday will be shipped the same business day. International shipping is also available. Please call or email us for expedited shipping options and pricing. All orders will require a signature upon delivery.
Warranty: Twelve months
We offer a sensible and customer-friendly warranty to back up our quality promise. This warranty covers all our products for twelve (12) months, with unlimited mileage. We HIGHLY recommend that all components are installed by a certified technician.
Limited Warranty Policy
Warranties are granted to the original purchaser of the unit and are neither transferable nor redeemable. Proof of purchase and identification may be required prior to the approval of a warranty. DTIS DIESEL LLC. products are warranted to be free of defects in materials or workmanship in accordance to the following:
A period of twelve (12) months will be the duration of supplier warranty to distributor for parts listed herein. Warranty effective date is the date of shipment of the component. Proof of purchase is required upon return of the component. If proof is not supplied, unit date code will be used. If the suspect part is found to be defective, it will be credited or replaced at the option of DTIS DIESEL LLC.
DTIS DIESEL LLC. assumes no liability and will not incur the costs of labor, technical fees, towing, rental/courtesy vehicles, etc. that relate to the purchase and installation of units purchased.
Warranty Coverage
DTIS DIESEL LLC. Limited Warranty covers and includes all defective stock (material and/or workmanship). This warranty does not apply to defects caused by, but not limited to, misdiagnosis, incorrect application, improper installation, misuse, collisions, or negligence.
Warranty Requirements:
-No contaminants of any kind including, but not limited to, non-diesel fuels, gasoline, any substance that causes staining, corrosion, foreign debris, or rust.
-No signs of tampering, modification, abuse, or non-original parts.
-No signs of performance related damage (burnt tips, altered parts, etc)
-Must not be due to improper application, installation, or operation.
To send in your product for warranty:
-Return the component in an appropriately sized box along with sufficient packaging material (such as crumpled newspaper, cardboard, or Styrofoam). Place the return label in a visible location on the outside of the box.
-Drop the package off at your nearest UPS store, or request a pickup through UPS. Any components sent without proper documentation risk being identified as a core and, once identified as such, the decision will not be reversed.
-Under no circumstances will DTIS DIESEL LLC. be responsible for any incidental or consequential damages which may result from the breach of any expressed or implied warranty, including any liability for loss of use or diminished value. DTIS DIESEL reserves the right to alter or modify this policy at any time. Customer notification of any changes to the warranty policy will occur before implementation of revised policy.