Product Description
High-Quality Rebuild Diesel Pump. Twelve (12) months warranty. There
will be a $350 core charge for each pump purchased. Once the core is
received and it is acceptable, the core charge will be refunded.
Cross references: 8C3Z9A543DRM/B
Core deposit: $350.00 each pump
Policies:
Core return process:
– Cores must be returned in 45 days in order to collect full core credit.
– Cores must be returned in undamaged conditions, if damage occurs
during shipping, due to poor packaging or other reasons we reserve the
right to prorate or forfeit core refund at our discretion.
– If cores are returned on time and undamaged, you will receive your
core refund within 1 week via the method of your original purchase.
– Buyer is responsible for all core shipping charges.
Return & Restocking Fee Policy
All returns are at the discretion of DTIS ONLINE. No returns are accepted without the prior approval of DTIS ONLINE.
Any item may be returned within 14 days as long as it is in new
condition and in the original packaging. A restocking fee equal to 10% -
30% of the purchase will be applied, and any shipping costs may be
deducted from the refund.
First Case:
The pump is complete and works.
It does not have additional damage.
We accept the pump core as full core credit.
Second Case:
The pump assembly is complete, but at least one of the major components is damaged.
We accept the pump core as partial core credit.
Third Case:
The pump unit is not complete or assembled and all major components are damaged.
The pump core is not accepted for core credit.
Shipping:
All orders are shipped FREE VIA UPS Ground. All orders placed
before 5:00 pm PST Monday-Friday will be shipped the SAME business day.
Please call or email us for expedited shipping options. International
shipping is available, please contact us for options and pricing. All
orders will require a signature upon delivery.
Warranty: Twelve months
We offer a sensible and customer-friendly warranty to back up
our quality promise. This warranty covers all of our products for twelve
(12) months. We HIGHLY recommend that all components are installed by a
certified technician.
Limited Warranty Policy
Warranties are granted to the original purchaser of the unit
and are neither transferable nor redeemable. Proof of purchase and
identification may be required prior to the approval of a warranty. DTIS
ONLINE products are warranted to be free of defects in materials or
workmanship in accordance with the following:
A period of twelve (12) months will be the duration of supplier warranty
to the distributor for parts listed herein. Warranty effective date is
the date of shipment of the component. Proof of purchase is required
upon return of the component. If proof is not supplied, unit date code
will be used. If the suspect part is found to be defective, it will be
credited or replaced at the option of DTIS ONLINE.
DTIS ONLINE assumes no liability and will not incur the costs of labor,
technical fees, towing, rental/courtesy vehicles, etc. that relate to
the purchase and installation of units purchased.
Warranty Coverage
DTIS ONLINE Limited Warranty covers and includes all defective
stock (material and/or workmanship). This warranty does not apply to
defects caused by, but not limited to, misdiagnosis, incorrect
application, improper installation, misuse, collisions, or negligence.
Warranty Requirements
-No contaminants of any kind including, but not limited to,
non-diesel fuels, gasoline, any substance that causes staining,
corrosion, foreign debris, or rust.
-No signs of tampering, modification, abuse, or non-original parts.
-No signs of performance related damage (burnt tips, altered parts, etc)
-Must not be due to improper application, installation, or operation.
To send in your product for warranty:
-Please contact our support center and we will provide you with a Warranty Request Number and a prepaid shipping label.
-The returned unit must be the same unit delivered.
Return the component in an appropriately sized box along with sufficient
packaging material (such as crumpled newspaper, cardboard, or
Styrofoam). Place the return label in a visible location on the outside
of the box.
-Drop the package off at your nearest FedEx store, or request a pickup
through FedEx. Any components sent without proper documentation, risk
being identified as a core and, once identified as such, the decision
will not be reversed.
-Under no circumstances will DTIS ONLINE be responsible for any
incidental or consequential damages which may result from the breach of
any expressed or implied warranty, including any liability for loss of
use or diminished value. DTIS ONLINE reserves the right to alter or
modify this policy at any time. Customer notification of any changes to
the warranty policy will occur before the implementation of the revised
policy.