High-quality remanufactured diesel injector for Caterpillar C-13
Condition: Remanufactured
Core deposit: $200.00 each injector
Cross reference: 2943002
Cores must be returned in 45 days in order to collect full core credit.
Warranty: 1-year
Policies:
Core return process:
- Cores must be returned in 45 days in order to collect full core credit.
- Cores must be returned in undamaged conditions, if damage occurs during shipping, due to poor packaging or other reasons we reserve the right to prorate or forfeit core refund at our discretion.
- If cores are returned on time and undamaged, you will receive your core refund within 1 week via the method of your original purchase.
- Buyer is responsible for all core shipping charges.
Return & Restocking Fee Policy
All returns are at the discretion of DTIS Fuel System. No returns are accepted without the prior approval of DTIS Fuel System.
Any item may be returned within 14 days as long as it is in new condition and in the original packaging. A restocking fee equal to 10% - 30% of the purchase will be applied, and any shipping costs may be deducted from the refund.
Core grade levels:
First case:
The injector is complete and works. It does not have additional damage.
Injector core is accepted for full core credit.
Second case:
Injector assembly is complete, but at least one of the major components is damaged.
Injector core is accepted for partial core credit.
Third case:
Injector is not complete or assembled and all major components are damaged.
Injector core is not accepted for core credit.
Shipping:
All orders are shipped FREE VIA UPS Ground. All orders placed before 5:00 pm PST Monday-Friday will be shipped the SAME business day. Please call or email us for expedited shipping options. International shipping is available, please contact us for options and pricing. All orders will require a signature upon delivery.
Warranty:
We offer a sensible and customer-friendly warranty to back up our quality promise. This warranty covers all of our products for 1 year. We HIGHLY recommend that all components are installed by a certified technician.
Limited Warranty Policy
The limited warranty is 1-year on all electronic injectors, turbochargers, electronic actuators and fuel pumps. This warranty does not apply to repairs or parts and labor items. This warranty does not apply when the item has been subjected to abuse, improper installation, operator negligence, overloading, misuse, insufficient lubrication, and contamination, poor maintenance or accidents as determined by DTIS Fuel System. Furthermore, unauthorized repair of the item voids this warranty. The warranty does not cover troubleshooting or diagnostic time, mechanics mileage, towing, downtime, loss of profit, cargo damage, or any other indirect items.
*THE WARRANTY ON OUR NEW PRODUCTS IS SUBJECT TO THE MANUFACTURER/PROVIDER OF THE PRODUCT. ( DELPHI, BOSCH, DENSO, ALLIANT POWER, DAP)***
Warranties are granted to the original purchaser of the unit and are neither transferable nor redeemable. Proof of purchase and identification may be required prior to the approval of a warranty. DTIS ONLINE products are warranted to be free of defects in materials or workmanship in accordance with the following:
A period of 1-year will be the duration of supplier warranty to the distributor for parts listed herein. Warranty effective date is the date of shipment of the component. Proof of purchase is required upon return of the component. If proof is not supplied, unit date code will be used. If the suspect part is found to be defective, it will be credited or replaced at the option of DTIS Fuel System.
DTIS Fuel System assumes no liability and will not incur the costs of labor, technical fees, towing, rental/courtesy vehicles, etc. that relate to the purchase and installation of units purchased.
Warranty Coverage
DTIS Fuel System Limited Warranty covers and includes all defective stock (material and/or workmanship). This warranty does not apply to defects caused by, but not limited to, misdiagnosis, incorrect application, improper installation, misuse, collisions, or negligence.
Warranty Requirements
-No contaminants of any kind including, but not limited to, non-diesel fuels, gasoline, any substance that causes staining, corrosion, foreign debris, or rust.
-No signs of tampering, modification, abuse, or non-original parts.
-No signs of performance related damage (burnt tips, altered parts, etc)
-Must not be due to improper application, installation, or operation.
To send in your product for warranty:
Please contact our support center and we will provide you with a Warranty Request Number and a prepaid shipping label.
The returned unit must be the same unit delivered.
Return the component in an appropriately sized box along with sufficient packaging material (such as crumpled newspaper, cardboard, or Styrofoam). Place the return label in a visible location on the outside of the box.
Drop the package off at your nearest UPS store, or request a pickup through UPS. Any components sent without proper documentation, risk being identified as a core and, once identified as such, the decision will not be reversed.
Under no circumstances will DTIS Fuel System be responsible for any incidental or consequential damages which may result from the breach of any expressed or implied warranty, including any liability for loss of use or diminished value. DTIS Fuel System reserves the right to alter or modify this policy at any time. Customer notification of any changes to the warranty policy will occur before the implementation of the revised policy.